Richard was an absolute delight to deal with whilst we were looking for a rental property. He went well out of his way to accommodate showing my partner and I as well as researching and resolving any issues or concerns we had. Although we were accepted for another property, we cannot express how impressed we were with his customer service given how many agents we had met during our search. If you are lucky enough to rent through Richard, know you are in very good hands!
12:31 29 Oct 20
Richard delivered a top notch service on my renting, very professional and courteous. I could say one of the best customer service I have experienced here in Australia, no comparison to previous real estate agents.
04:25 28 Oct 20
Richard is the first agent I have dealt with in finding a property to rent. So far the experience has been very positive and has made the dreaded move that bit easier with helping us sort adhoc things as the arise, checking that we have settled etc.He is super responsive and you can tell that he cares a lot about the tenants as well as ensuring the property he is managing is well looked after and respected. Very committed to what he does and so far appears that he does that very well!
09:15 21 Oct 20
We are really that we decided use Authentic Property Management. Richard is a great agent. He is very responsive and unlike other agents he gets the work done ASAP. All our repairs we were resolved in as soon as they were reported to Richard.
06:58 10 Oct 20
We had the pleasure of dealing with Richard who helped us to find our new rental.We were very impressed with how prompt Richard was at replying to our queries and how flexible he was in assisting us with our move.Having an agent as good as Richard, makes the stresses of moving a bit easier, so I would certainly recommend him if you’re looking for your next home.
09:16 08 Oct 20
I have dealt with many agents in the past and have to say Richard's skillset, customer service and professionalism are second to none!!He has secured me a good tenant in this difficult Covid environment in no time, despite the fact there was another identical apartment for lease in the same block (with a different agent), which is still on the market :)The agent does make a difference and if you want to go with the best one, you have just found him - look no further and call Richard!!
09:16 08 Oct 20
Richard went above and beyond to find a tenant for my investment property. He managed a small reno/refresh of the apartment in order to attract a premium tenant in today's COVID crazy world.His professional service is outstanding and I highly recommend Richard if you are after a great result in this highly competitive market.
Dinushaka Pulukkutti Arachchil
05:51 04 Oct 20
Richard is a great real estate agent that takes a great care of his clients and customers. I have recently rented an apartment through Authentic Property Management. I am really happy with the ongoing service and support I am provided with. Richard is very response and achieves to deliver the best outcomes.
10:17 18 Sep 20
Richard present himself with a high degree of quality, a business acumen to match who is very thorough with his his business dealingsA Property Manager with a great disposition to match whom really takes the time to understand his client base and strives to get it right first time.During my time knowing Richard he has presented me with great sort after rentals and has also guided me with his knowledge around the legalities of purchasing my second property.I thoroughly recommend him for you next rental and any guidance with future purchases.👍🏾
04:54 17 Sep 20
Richard was great to work. I was always able.to get hold of him even out of hours. He worked around our schedule to help the move be successful and easy. He also explained every aspect and advised as much as he could when needed.
01:08 17 Sep 20
11:37 11 Sep 20
Richard has been extremely helpful and has made moving into our dream home easy, exciting and hassle free. Richard is responsive and on the ball and is really does care about the property he manages from both tenant and owner aspects. Would highly reccommend!
02:35 20 Jul 20
I met Richard in Jan 2020 when I rented a property in Coogee that he listed. It was clear to me that he is very knowledgeable and honest and provides sound advice. . He is extremely flexible and responsive to any questions. Highly recommended
01:14 16 Jul 20
Richard was so helpful and attentive with my rental application, he made my first move a lot less stressful! Completely recommend for anyone who wants that extra level of service.
22:32 09 Jul 20
Richard A. is soooooooooo much reliable and trustworthy. His after service is nice and he trying to keep in touch with customers in a good way.Let him do yours, will not regret.Cheers :)
03:52 26 May 20
Cant speak highly enough of Richard and APM. Professional, good communicator and as the name suggests, Authentic. Vary rare today in property management. As an owner or tenant, you would be doing yourself a disservice going anywhere else!
03:05 22 May 20
Richard’s personal Servce, attention to detail and ability to get to the root of the issue can’t be overstated. Fire over 3 years Richard has shown me repeatedly that he’s not in it for the money. He truly has his clients interest at heart whether a tenant or landlord, I can attest to that as I’m a tenant and he looks after my property. In the words of Moly Meldrum “do yourself a favour and check him out”.
09:09 29 Apr 20
Richard is a highly professional and reliable. With his experience, he made the lease agreement an easy process and ensured that we were comfortable at our new home. I highly recommended Richard as he goes above and beyond the expectations of a property manager. He has continuously been so helpful, and on the ball if I ever needed anything. Thanks so much Richard!
06:16 20 Apr 20
Richard is a great agent for those that require flexibility and appreciate one who will ensure a problem is fixed even if he has to do it himself.Very hands on and happy to answer any queries regardless of the day or time.
00:47 05 Apr 20
Authentic is the best description. Richard Is passionate about providing the best possible outcome for both his clients and customers. It is rare in any field to find people who really are as good as their word. Authentic set a new benchmark for all property managers to follow. Great communication skills and a willingness to resolve problems as quickly as possible. 5 stars.
22:18 30 Mar 20
I never expected to say this but, I met a real estate agent who actually cares !!Richard is passionate about providing the best possible outcome for his clients as well as his customers. He is approachable and understanding. This is a new benchmark that should be followed by all other managers.5 star service.
23:55 14 Mar 20
Richard is the best I have ever seen property manager. He can be quickly resolved in any situation. It is professional and trustworthy. I recommended to everyone who needs.
22:41 12 Mar 20
Richard has been a very thorough and hands on property manager. He's gone above and beyond to assist getting us into a property.
06:54 11 Mar 20
I highly recommend Richard at Authentic PM as managing agent.Over the years I have used several high profile agents to manage my property and I can say hole heartily that Richard put them to shame in every aspect.He is professional, open and honest, very dedicated and above all communicates with precision, he is the agent you can depend on 100%.Like other reviews , he finds the best tenants in the shortest space of time and manages property issues with both the owner and tenant in a very efficient and relaxed manner.Richard has such passion for his profession. His service is outstanding.
07:22 22 Feb 20
Richard is the best agent ever!Professional, reliable and always ready to fix any issue. I had a great experience with him and his service, l will always thanks for that.😊
04:34 12 Feb 20
Richard showed us an apartment in a prestigious CBD building. He was thoroughly professional and gave us ample opportunity to ask questions and look at the facilities. His knowledge of the apartment far exceeded most other rental agents we have come across. Many other agents we have dealt with do not know the specifics of the very apartment they are showing us, so his service was unique and very valuable. I highly recommend his services.
01:10 07 Feb 20
I’ve been to more agents than I care to remember and Richards work stands out well ahead. Thanks very much for all your attention and efforts. A1 personal care.
20:49 29 Jan 20
03:17 28 Jan 20
Professional stuff ,quick response highly recommended
09:31 17 Jan 20
Richard is really professional and approachable，working hard on holidays and after hours and responding promptly to every single question，he carefully looks into every problem and give plans that best save my money，honeat and trustfull，not sure if he as any employees，hope that his employees will be as good as he is carrying his client~centered spirit.
09:48 03 Jan 20
Myself and my husband have recently had the pleasure dealing with Richard regarding the leasing of a property and it has been exxeptional. Richard is personable and professional in his approach, we have found him to be very responsive and proactive in resolving any queries or concerns we have raised. Richard was very detailed when we first signed our lease and warm and friendly, welcoming us to the local area. We highly recommend Richard and his business.
21:15 21 Dec 19
I have known Richard for years as he has managed a property for us in Drummoyne, successfully negotiating through a difficult tenancy and final an eviction, recovering all monies owed. We have another investment property in Normanhurst. I contracted a local agent to let the property, exclusively. It remained un-let for 6 weeks, despite a 10% rent reduction. I called Richard for his advice, not realising he would be interested in letting the property for us in Normanhurst. He reviewed the property, suggested some low cost improvements and re-advertised, with a strategic approach, targeting specific tenant persona.. The property was let within a week and a half!! I can't speak highly enough of Richard's dedication, passion, proactiveness and customer focused approach.
07:27 07 Dec 19
Great service and knowledge on the tenancy process, definitely recommend!
05:14 28 Nov 19
I had a very small window of time to secure an apartment in Sydney, but Richard happily made himself available outside of business hours to show me through a beautiful property. He is friendly, eminently flexible and extremely professional - could not recommend him highly enough! Five stars!
05:46 19 Nov 19
Richard was exceptional when we applied for the house and moved in. He constantly kept us up to date, was easy to contact. Even arranged to meet us before our move in date so we could measure up for furniture. On the day we moved in he ran us through equipment in the house and how to use it, and even left us a moving in gift! It has been a very smooth and easy transition when moving can be a stressful experience. Thanks Richard!
20:18 12 Nov 19
Richard from Authentic Property Management helped us to promptly rent out our apartment in Bronte. From the first contact to the completion he has been professional, supportive, informative, dedicated, punctual, with eye for detail and super friendly.After previous stressful experience with realestate in that area we are happy that Richard manages our Rental property.
10:25 29 Oct 19
Richard from Authentic PM is quite simply put, amazing!An absolute breath of fresh air...I had been looking for the right rental property for months. It was getting to quite a frustrating stage. Then Richard came along... He showed me through on a Sunday afternoon. Is very easily contactable and simply has everyone’s best interests at heart! Which is quite rare in any real estate agent I’ve ever dealt with.Would recommend him and Authentic PM any day of the week!
06:29 10 Oct 19
Richard was very professional and his local knowledge was certainly an advantage.Highly recommended.
15:52 05 Oct 19
so easy to deal with. we were trying to rent a property and richard was responsive to every email within the hour even thoug he was overseas. we got the place and couldnt be happier!
05:56 28 Sep 19
Richard is by far the best Property Manager I have met in Sydney! He’s approachable and thoughtful!Thanks for your assistance so far :)
11:52 22 Sep 19
Richard is very responsive to both owner and tenant's requests, and able to solve problems in a swift manner.
03:10 22 Sep 19
02:30 22 Sep 19
Always provides the best advise. Can't recommend enough!
07:02 21 Sep 19
Thank you for always fixing maintenance problems quickly and never making it a hassle for us! So much better than any other agency we’ve dealt with
07:10 26 Aug 19
Richard is certainly a very helpful and caring professional who has gone out of our way to make us feel at home. Fantastic, fast communication which has always been an issue with other realtors.
09:02 16 Aug 19
Great property manager, very professional, good market knowledge and organised.
10:36 18 Jul 19
Market savvy, helpful, efficient and a pleasure to deal with. I’d highly recommend Richard and team!
Sandro Queiroz de Almeida
14:21 15 Jul 19
Richard is extremely professional, friendly, honest and reliable. i highly recommend him and Authentic Property Management because Richard is one of the best property managers that I have met. In other words, he is very focused, trustworthy and he always responds in timely manners and helps with the matters in the reliable way.
12:30 12 Jul 19
It's a relief having a property manager that doesn't make every single problem a giant headache. Highly recommend
11:51 12 Jul 19
Professional, honest and knowledgeable Property Manager.Highly recommend Richard and Authentic Property Management.