Once again, Richard had made selling my house a smooth, easy and stress-free process. His personalised care, wealth of professional experience has achieved maximum dollar for our home. Allowing me the freedom to realise my dreams!Can't thank him enough as I move into this next chapter of my life!
04:51 02 Apr 22
I've worked with about 6 real estate agents over the time I've leased different properties. From that experience I've realised they don't care about you, the renter, all they care about is themselves and the landlord.So far, my experience with Authentic PM has been vastly different. My agent, Richard, has been gloriously easy to deal with, and very helpful. I've raised a few issues about the property I'm currently renting, but all have been dealt with fairly and quickly.This real estate certainly lives up to its name, and it feels like they legitimately care about the renters. That's more than can be said for 90% of RE places. I highly recommend this RE for renters, and I hope all agents here have the same mindset as Richard.
11:32 16 Mar 22
Richard has been an incredibly helpful, generous, punctual and professional agent. Our tenancy started without a hitch, he was transparent and helpful throughout the process and has excellent knowledge of the property. Thank you so much!
03:20 15 Feb 22
Richard was the best agency that I ever met as a tenant.He is so reliable and professional in every aspects.Whenever we got an issue with regards to the house, he had looked after very progressively to sort it our as soon as possible in between a landlord and myself. Definately his service is strongly recommendable. I would love to get his professional advice if I have a chance again.All the best to Richard !
10:51 28 Jan 22
Richard is the most intellegent and hard working and friendly agent I've ever seen. He always walk an extra mile in service. I would definitely recommend him to everyone.
10:35 15 Nov 21
Richard has gone above and beyond to help me source the best apartment through COVID restrictions and being out of states. He is a decent guy and met me at the apartment so I could move in on a Sunday night as I flew in from Howard Springs straight from the airport! What a legend! I wish they were all like him ❤️🙏 always available and helpful if needed. I hope his landlords know how professional he is and do an amazing job for them, as opposed to a few others in the area. If any landlords are doubting their current agent.. give Richard a go.. I’m a landlord myself, so understand the importance of good relationships with tenants whist doing the best for the landlords. A+
04:26 25 Oct 21
Richard manages our building and is extremely helpful and quick to respond, even outside of business hours. I would not hesitate to recommend Authentic Property Management to any owners or tenants.
Fabiola Paz Ortega Padilla
10:38 20 Sep 21
If you are looking for someone professional and polite, Richard is your man! He is always willing to help/ finds a solution and is super easy to communicate with him. We couldn't be more pleased of having Richard as our real state agent. Definitely the best real estate agent that we have ever had!
07:46 20 Sep 21
Richard has provided an excellent service as our real state agent. He has been professional throughout our tenancy and has provided timely and adequate solutions to any issues we’ve had with our neighbours or the unit itself. We are lucky to have him.
00:51 20 Sep 21
Richard and APM were excellent property managers for our rental apartment in Sydney CBD. Communication was always great and Richard was really great at advocating for both the tenant and the landlord. Overall, my rental experience was seamless and without worries and I would highly recommend them!
02:12 17 Sep 21
Richard has made my whole move a breeze! His eagerness and hands on approach to help out in the crazy times we live has made me realise his the best in the business. Rain, hail or shine Richard is here to help and is happy to make time for you. I highly recommend using Authentic property management.
01:29 17 Sep 21
Richard is very professional, responsive and reliable. His management skills are top notch what always make me feel supported and super happy with the property I've chosen to be my home! Amazing service!
00:48 25 Feb 21
I was quite anxious while apartment hunting as it would have been my first time moving into an apartment all by myself, but Richard's outstanding hospitality and composed nature made it all so easy and rewarding. The apartment was in great condition when I checked in as well! I highly recommend Richard and Authentic Property Management.
10:30 03 Feb 21
Richard at Authentic Property Management is very helpful, responsive and all round great to work with. He's made our rental process and term a breeze and smooth.Definitely recommend him time and again.
02:38 21 Jan 21
Richard manages my rental property. He has always been available, responsive and helpful with any query or problem I have approached him about. When I wanted recently to change the window coverings, Richard went out of his way to research products and talk to installers often meeting them at my property. He spent time and effort and was patient with my queries. The result was great. I would recommend Richard as by far the best manager I have dealt with.
23:38 04 Jan 21
We were moving from Melbourne to Sydney at a time when Covid clusters were emerging/around the time of Christmas and Richard was extremely responsive and helpful in helping us find a place. He relieved a lot of stress by being readily available for inspections. Through honest and constant communication he made it extremely manageable to lock in our place in Glebe. I would highly recommend getting in touch with this agency and Richard if you are looking to secure accommodation in the future.
11:12 28 Nov 20
Richard was very helpful on our journey to find a shop for our flower store. He responded quickly to everything we needed help with. I Would Definitely recommend Authentic Property Management As they go over and beyond to help.
07:44 02 Nov 20
Richard was an absolute delight to deal with whilst we were looking for a rental property. He went well out of his way to accommodate showing my partner and I as well as researching and resolving any issues or concerns we had. Although we were accepted for another property, we cannot express how impressed we were with his customer service given how many agents we had met during our search. If you are lucky enough to rent through Richard, know you are in very good hands!
12:31 29 Oct 20
Richard delivered a top notch service on my renting, very professional and courteous. I could say one of the best customer service I have experienced here in Australia, no comparison to previous real estate agents.
04:25 28 Oct 20
Richard is the first agent I have dealt with in finding a property to rent. So far the experience has been very positive and has made the dreaded move that bit easier with helping us sort adhoc things as the arise, checking that we have settled etc.He is super responsive and you can tell that he cares a lot about the tenants as well as ensuring the property he is managing is well looked after and respected. Very committed to what he does and so far appears that he does that very well!
06:58 10 Oct 20
We had the pleasure of dealing with Richard who helped us to find our new rental.We were very impressed with how prompt Richard was at replying to our queries and how flexible he was in assisting us with our move.Having an agent as good as Richard, makes the stresses of moving a bit easier, so I would certainly recommend him if you’re looking for your next home.
09:16 08 Oct 20
I have dealt with many agents in the past and have to say Richard's skillset, customer service and professionalism are second to none!!He has secured me a good tenant in this difficult Covid environment in no time, despite the fact there was another identical apartment for lease in the same block (with a different agent), which is still on the market :)The agent does make a difference and if you want to go with the best one, you have just found him - look no further and call Richard!!
09:16 08 Oct 20
Richard went above and beyond to find a tenant for my investment property. He managed a small reno/refresh of the apartment in order to attract a premium tenant in today's COVID crazy world.His professional service is outstanding and I highly recommend Richard if you are after a great result in this highly competitive market.
05:51 04 Oct 20
Richard is a great real estate agent that takes a great care of his clients and customers. I have recently rented an apartment through Authentic Property Management. I am really happy with the ongoing service and support I am provided with. Richard is very response and achieves to deliver the best outcomes.
10:17 18 Sep 20
Richard present himself with a high degree of quality, a business acumen to match who is very thorough with his his business dealingsA Property Manager with a great disposition to match whom really takes the time to understand his client base and strives to get it right first time.During my time knowing Richard he has presented me with great sort after rentals and has also guided me with his knowledge around the legalities of purchasing my second property.I thoroughly recommend him for you next rental and any guidance with future purchases.👍🏾
04:54 17 Sep 20
Richard was great to work. I was always able.to get hold of him even out of hours. He worked around our schedule to help the move be successful and easy. He also explained every aspect and advised as much as he could when needed.
01:08 17 Sep 20
11:37 11 Sep 20
Richard has been extremely helpful and has made moving into our dream home easy, exciting and hassle free. Richard is responsive and on the ball and is really does care about the property he manages from both tenant and owner aspects. Would highly reccommend!
02:35 20 Jul 20
I met Richard in Jan 2020 when I rented a property in Coogee that he listed. It was clear to me that he is very knowledgeable and honest and provides sound advice. . He is extremely flexible and responsive to any questions. Highly recommended
01:14 16 Jul 20
Richard was so helpful and attentive with my rental application, he made my first move a lot less stressful! Completely recommend for anyone who wants that extra level of service.
22:32 09 Jul 20
Richard A. is soooooooooo much reliable and trustworthy. His after service is nice and he trying to keep in touch with customers in a good way.Let him do yours, will not regret.Cheers :)
03:52 26 May 20
Cant speak highly enough of Richard and APM. Professional, good communicator and as the name suggests, Authentic. Vary rare today in property management. As an owner or tenant, you would be doing yourself a disservice going anywhere else!
03:05 22 May 20
Richard’s personal Servce, attention to detail and ability to get to the root of the issue can’t be overstated. Fire over 3 years Richard has shown me repeatedly that he’s not in it for the money. He truly has his clients interest at heart whether a tenant or landlord, I can attest to that as I’m a tenant and he looks after my property. In the words of Moly Meldrum “do yourself a favour and check him out”.
09:09 29 Apr 20
Richard is a highly professional and reliable. With his experience, he made the lease agreement an easy process and ensured that we were comfortable at our new home. I highly recommended Richard as he goes above and beyond the expectations of a property manager. He has continuously been so helpful, and on the ball if I ever needed anything. Thanks so much Richard!
06:16 20 Apr 20
Richard is a great agent for those that require flexibility and appreciate one who will ensure a problem is fixed even if he has to do it himself.Very hands on and happy to answer any queries regardless of the day or time.
00:47 05 Apr 20
Authentic is the best description. Richard Is passionate about providing the best possible outcome for both his clients and customers. It is rare in any field to find people who really are as good as their word. Authentic set a new benchmark for all property managers to follow. Great communication skills and a willingness to resolve problems as quickly as possible. 5 stars.
22:18 30 Mar 20
I never expected to say this but, I met a real estate agent who actually cares !!Richard is passionate about providing the best possible outcome for his clients as well as his customers. He is approachable and understanding. This is a new benchmark that should be followed by all other managers.5 star service.
23:55 14 Mar 20
Richard is the best I have ever seen property manager. He can be quickly resolved in any situation. It is professional and trustworthy. I recommended to everyone who needs.
22:41 12 Mar 20
Richard has been a very thorough and hands on property manager. He's gone above and beyond to assist getting us into a property.
06:54 11 Mar 20
I highly recommend Richard at Authentic PM as managing agent.Over the years I have used several high profile agents to manage my property and I can say hole heartily that Richard put them to shame in every aspect.He is professional, open and honest, very dedicated and above all communicates with precision, he is the agent you can depend on 100%.Like other reviews , he finds the best tenants in the shortest space of time and manages property issues with both the owner and tenant in a very efficient and relaxed manner.Richard has such passion for his profession. His service is outstanding.
07:22 22 Feb 20
Richard is the best agent ever!Professional, reliable and always ready to fix any issue. I had a great experience with him and his service, l will always thanks for that.😊
04:34 12 Feb 20
Richard showed us an apartment in a prestigious CBD building. He was thoroughly professional and gave us ample opportunity to ask questions and look at the facilities. His knowledge of the apartment far exceeded most other rental agents we have come across. Many other agents we have dealt with do not know the specifics of the very apartment they are showing us, so his service was unique and very valuable. I highly recommend his services.
01:10 07 Feb 20
I’ve been to more agents than I care to remember and Richards work stands out well ahead. Thanks very much for all your attention and efforts. A1 personal care.
20:49 29 Jan 20
03:17 28 Jan 20
Professional stuff ,quick response highly recommended
09:31 17 Jan 20
Richard is really professional and approachable，working hard on holidays and after hours and responding promptly to every single question，he carefully looks into every problem and give plans that best save my money，honeat and trustfull，not sure if he as any employees，hope that his employees will be as good as he is carrying his client~centered spirit.
09:48 03 Jan 20
Myself and my husband have recently had the pleasure dealing with Richard regarding the leasing of a property and it has been exxeptional. Richard is personable and professional in his approach, we have found him to be very responsive and proactive in resolving any queries or concerns we have raised. Richard was very detailed when we first signed our lease and warm and friendly, welcoming us to the local area. We highly recommend Richard and his business.
21:15 21 Dec 19
I have known Richard for years as he has managed a property for us in Drummoyne, successfully negotiating through a difficult tenancy and final an eviction, recovering all monies owed. We have another investment property in Normanhurst. I contracted a local agent to let the property, exclusively. It remained un-let for 6 weeks, despite a 10% rent reduction. I called Richard for his advice, not realising he would be interested in letting the property for us in Normanhurst. He reviewed the property, suggested some low cost improvements and re-advertised, with a strategic approach, targeting specific tenant persona.. The property was let within a week and a half!! I can't speak highly enough of Richard's dedication, passion, proactiveness and customer focused approach.
07:27 07 Dec 19
Great service and knowledge on the tenancy process, definitely recommend!
05:14 28 Nov 19
I had a very small window of time to secure an apartment in Sydney, but Richard happily made himself available outside of business hours to show me through a beautiful property. He is friendly, eminently flexible and extremely professional - could not recommend him highly enough! Five stars!